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Privacy Policy

Artech2000 Tech Solutions Limited

Artech2000 Tech Solutions Limited (“Artech2000”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

This policy is in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection regulations in Nigeria.

1. Who We Are

Data Controller: Artech2000 Tech Solutions Limited

Artech2000 is a technology solutions company providing services in software implementation (including Odoo ERP), digital transformation, automation, IT consulting, and business solutions.

Contact Details:
Email: info@artech2000techsolutions.com

2. What Personal Data We Collect

2.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Enquiries submitted via forms
  • Information provided when requesting demos, proposals, or support
  • Marketing and communication preferences

2.2 Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral sources
  • Cookies and tracking data

2.3 Business Relationship Data

  • Contract and billing details
  • Communication records
  • Project and service-related data
  • Vendor and partner contact details

3. How We Use Your Personal Data

We use your data to:

  • Respond to enquiries and provide requested information
  • Deliver our services and manage client relationships
  • Process proposals, invoices, and agreements
  • Improve website functionality and user experience
  • Send marketing communications (where consent is given)
  • Comply with legal and regulatory obligations
  • Support recruitment processes
  • Maintain security and prevent fraud

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity – to provide services requested by you
  • Legitimate interest – to improve our services and operations
  • Consent – for marketing and non-essential cookies
  • Legal obligation – to comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website performance
  • Analyse traffic and user behaviour
  • Improve your browsing experience

You can manage your cookie preferences through your browser settings.

6. Sharing Your Information

We may share your data with:

  • Trusted third-party service providers (hosting, CRM, email platforms)
  • Professional advisers (legal, financial, auditors)
  • Regulatory authorities where required by law
  • Business partners involved in delivering services

We do not sell your personal data to third parties.

7. International Data Transfers

Where your data is transferred outside Nigeria, we ensure appropriate safeguards are in place in line with applicable data protection laws.

8. Data Security

We implement appropriate security measures, including:

  • Secure data storage and encryption
  • Access controls and authentication systems
  • Regular system monitoring and testing
  • Staff training on data protection
  • Incident response procedures

9. Data Retention

We retain personal data only as long as necessary:

  • Enquiries: up to 24 months
  • Client data: duration of engagement + up to 6 years
  • Marketing data: until you opt out
  • Legal records: as required by law

10. Your Rights

Under the Nigeria Data Protection Act, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise your rights, contact us at:
Email: info​@artech2000techsolutions.com

11. Marketing Communications

We will only send marketing communications if you:

  • Opt in via our website
  • Request information about our services
  • Have an existing business relationship

You can unsubscribe at any time via email or the unsubscribe link.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Children’s Data

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

15. Contact Us

For questions or concerns about this policy:

Artech2000 Tech Solutions Limited
Email: info@artech2000techsolutions.com
Address: 42b Ogudu Rd, Ogudu, Lagos 105102, Lagos.